Strategic Information Systems of Dominos for Business Enterprise

Question: Discuss about theStrategic Information Systems of Dominos for Business Enterprise. Answer: Insight into Dominos Founded in 1960, Dominos has achieved the tag of second largest pizza chain restaurant in United Stated followed by Pizza Hut. Presence of more than 10,000 franchisees and outlets in 70 countries makes Dominos a popular name among the customers across the globe. In the year of 2015, the total revenue of Dominos was US 2.21 billion dollars, which encountered an escalation of 26 billion in the year of 2016. This revenue added US$214.7 million to the profit margin in the year of 2016 (Dominos.com.au, 2017). The major drive behind this is the presence of skilled and experienced 260,000 who envision the achievement of customer satisfaction by providing quality products to the customers. For doing all these operations, the managers apply effective management techniques, of which the most important are the Management Information Systems (MIS). The theme of this assignment is to peek into the ways and means of using these information systems for maintaining the balance between all the parame ters of the Dominos business. Business processes of Dominos Dominos makes use of information systems for executing the operations of finance, human resource, marketing and accounting. In finance, the information systems are used by the personnel to keep a track of the cash flow from the internal environment to the external ones. In case of human resource management, the information system enables the Dominos personnel to regulate employees records. For efficient execution of the marketing activities, information systems play an important role in enhancing the decision making skills of the employees regarding the profitable source of income (Arvidsson, Holmstrm Lyytinen, 2014). Along with this, information systems also assist the employees of Dominos to maintain accurate records of the collected and processed data. This is an additional assistance towards publication of budgets and sending the drafts to the investors, creditors and tax authorities. Business requirements of Dominos The business requirements of Dominos, in terms of the information systems can be divided into the following parameters: Financial In order to achieve financial stability, the financial events need to deal with special cautiousness. Utilization of the information system helps the managers of Dominos to prepare reports on the current financial condition, their impact on the business operations and the additional financial resources required (Pearlson, Saunders Galletta, 2016). Human resource management In order to ensure the safety, security and privacy of the employees, the management needs to maintain records of employees personal details, such as- address, selection process, training received, skills and capabilities, gross salary offered among others. For this purpose, information systems prove to be an effective and efficient option for the managers of Dominos. Marketing In order to expand the current market size and share, Dominos personnel make use of the information system to enhance their decision-making skills. As a matter of specification, the information systems aid the personnel to search for the sources, which would improve their decisions towards making more and more profit (Peppard Ward, 2016). Accounts This parameter is related with the parameter of finance in terms of tracking the investments made by the shareholders, tax authorities and the associate partners. Effective utilization of the information systems helps the Dominos manager to gain awareness regarding the data collection, storage and processing. This awareness is crucial in terms of publication of authentic budgets and sending the drafts to the higher authorities. Operational This is one of the most important parameters, towards which conscious approach is needed for keeping track of the business activities taking place in Dominos. For this purpose, information systems are an effective option for the managers, especially the operations manager in terms of making data entries regarding the plans, resources and their charges (Galliers Leidner, 2014). System requirements needed by Dominos Unlike all other companies and organizations, Dominos also encounters crisis in the information systems like cyber crimes and virus among others. Herein lays the need for making concrete plans regarding the utilization of the information systems. Delving deep into the information systems used by Dominos, there are three personnel, who make hard efforts towards the mitigation of such unwanted instances. These personnel are system analyst, system builders and system designers (Loebbecke Thomas, 2016). System analysts are needed when the profiles of the Dominos personnel gets hacked or are attacked by the virus. Analyzing the systems would bring to the forefront the major cause of the malfunctioning of the systems. The performance of the system analysts initiates the role of the system builders and designers. After the analysts inspect the system or the machines, they would be able to make plans regarding the need for anti-virus and security software like Quick Heal. Viewing it from the other perspective, the placement of the designations is apt in terms of their functions (Kasemsap, 2014). Software and vendor selection for Dominos Dominos is a vast organization, which executes different and wide ranging activities. Adoption of the latest and innovative machines and systems helps in automatic production of the eatables for the customers. However, instances of cyber crimes, virus attacks and malfunctioning of the systems compel Dominos personnel to encounter losses. Herein lays the need for effective software, which possesses flexibility to solve these issues. For judicious utilization of these software, appropriate vendors or peers are needed (Zerbino et al., 2017). Countering this, rational thinking needs to be applied for conducting the step of vendor selection. Within this, market survey would help Dominos personnel to gain insight into the potential vendors or investors, who would bestow profitable source of income on the business of Dominos as a whole. Mere selection of the vendors is not enough. Evaluation is needed for assessing the selected vendors in terms of mitigating the instances of cyber crimes, virus attacks and malfunctioning. This evaluation would bring to the forefront the major drawbacks in the selection of the vendors or the peers (Kasemsap, 2014). Testing their skills and abilities in using the information systems would help the managers in terms of identifying the appropriate vendors in terms of expanding the scope and arena of the Dominos business. References Arvidsson, V., Holmstrm, J., Lyytinen, K. (2014). Information systems use as strategy practice: A multi-dimensional view of strategic information system implementation and use.The Journal of Strategic Information Systems,23(1), 45-61. Dominos.com.au (2017), About us, Retrieved 19th September 2017 from https://www.dominos.com.au/ Galliers, R. D., Leidner, D. E. (Eds.). (2014).Strategic information management: challenges and strategies in managing information systems. Routledge. Kasemsap, K. (2014). Strategic innovation management: An integrative framework and causal model of knowledge management, strategic orientation, organizational innovation, and organizational performance. InStrategic approaches for human capital management and development in a turbulent economy(pp. 102-116). IGI Global. Loebbecke, C., Thomas, B. (2016). Developing and enforcing internal information systems standards: InduMakers Standards Management Process.International Journal of Information Systems and Project Management,4(1), 5-24. Pearlson, K. E., Saunders, C. S., Galletta, D. F. (2016).Managing and Using Information Systems, Binder Ready Version: A Strategic Approach. John Wiley Sons. Peppard, J., Ward, J. (2016).The strategic management of information systems: Building a digital strategy. John Wiley Sons. Zerbino, P., Aloini, D., Dulmin, R., Mininno, V. (2017). Framing ERP Success from an Information Systems Failure Perspective: A Measurement Endeavor.Journal of Electronic Commerce in Organizations (JECO),15(2), 31-47.